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Troubleshooting
- QuestionJuly 3, 2023
Why is my awning retracting with no wind?
- QuestionMay 10, 2023
Troubleshooting your Eolis 3D WireFree RTS Wind Sensor.
- QuestionMay 4, 2023
What should I do if the fabric on my Somfy powered shade, curtain, or awning is damaged?
- QuestionJune 1, 2026
How do I perform a Factory Reset?
- QuestionMay 12, 2023
My awning is broken. Can I contact Somfy to “cover back” the fabric around the tube of my awning?
- QuestionJune 1, 2026
The motor stopped moving after several consecutive limit adjustments. Is it broken?
- QuestionJune 1, 2026
Why does the motor only move when I hold the UP or DOWN button?
