How to reset a gateway in case I am moving out of my house and leaving it?
You are moving out of your house but want to leave your Somfy gateway behind?
Easily detach your account by following this procedure:
1
Select the "..." menu:
2
Then "Configuration of the installation" menu
3
Select "Reset the installation"
4
Click on the button: Reset my installation
5
Then click on "Yes" to let the devices paired to the gateway
6
Perform the reset by clicking on the confirm button
7
Congratulation!
Your installation has been reset:
- Your account has been disconnected from the gateway and all your personal information and configuration have been deleted.
- The devices still remain paired to TaHoma to ease the newcomers' installation.
Available with all TaHoma app compatible gateways (TaHoma switch, Connectivity kit, Connexoon RTS/io, TaHoma Rail DIN V2).
