How to reset a gateway in case I am moving out of my house and leaving it?
You are moving out of your house but want to leave your Somfy gateway behind?
Easily detach your account folling this procedure:
1
Select the "..." menu:
2
Then "Configuration of the installation" menu
3
Select "Reset the installation"
4
Click on the button: Reset my installation
5
Then click on "Yes" to let the devices paired to the gateway
6
Perform the reset by clicking on the confirm button
7
Congratulation!
Your installation has been reset:
- Your account has been disconnected from the gateway and all your personal information and configuration have been deleted.
- The devices still remain paired to TaHoma to ease the newcomers' installation.
Available with all TaHoma app compatible gateways (TaHoma switch, Connectivity kit, Connexoon RTS/io, TaHoma Rail DIN V2).